ABI Step One Plus Real time PCR system - service contract

Use this category for questions related to various quantitative PCR methods, including real time PCR, reverse transcription (RT)/PCR, qPCR, etc. For general PCR methods, continue to use the DNA/General PCR forum

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ABI Step One Plus Real time PCR system - service contract

Postby Minip » Nov 18 2016 7:59 pm

Hi all,
We are a core lab that has a step one plus real time PCR system that get's used on occasion. Just wanted to get everyone's input about whether it's worth it to keep a service contract for this instrument. They offered AB rapid exchange coverage (no calibration) for $1900 per year. If there's any repair needed, they'll exchange with a refurbished unit. Last time I had issues with our qPCR readouts, they just suggested to calibrate and run the RNase P plate which costs $600 or more. Debating whether to have keep the service contract. We paid it last year and no repairs were needed. Thank you!
Minip
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